Site Information

 Loading... Please wait...
www.realisationpar.com
GENERAL
www.realisationpar.com (our "Wesbite," or "Site") is owned by Réalisation Limited ("Réalisation," "Réalisation Par," “we," “us,” and “our”). Our registered address is 17/F, Hing Yip Commercial Centre
272-284 Des Voeux Road Central, Hong Kong.
 
The following Terms and Conditions ("Terms") apply to all visitors or users ("you," "your," or "yours") of our Website and of our webpages (collectively, our “Services”). By using our Website, you agree to be bound by these Terms.
 
We reserve the right to modify the Terms at any time. Changes and clarifications will take effect immediately upon their posting on the Website. If you do not agree to any of these changes, you must discontinue using the Website.
 
 
INTELLECTUAL PROPERTY RIGHTS
The Website and all of its content, including but not limited to, its software or HTML code, scripts, text, artwork, photographs, images, video, and audio are the intellectual property of Réalisation Limited. 
 All content is provided by Réalisation as a service to its current and prospective customers and may be used for personal use and for purchasing purposes. 
 You are authorised to print a copy of any information contained on this Website for personal use unless such printing is expressly prohibited. Without limiting the foregoing, you may not, without our written permission, sell information obtained from this Website. 
 You may not copy, alter, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license, or otherwise exploit this Site or any of its content without our prior written permission.
 You may not use this Website, or any of its content, for any commercial purposes, including any advertising or advertising revenue generation activity on your own Website. 
 Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these materials is prohibited. 
 
TRADEMARKS
Reproduction or misuse of any trademarks and logos on the Website is strictly prohibited. 
 
Réalisation and its affiliated suppliers retain all rights regarding their trademarks, trade names, brand names and trade dress. These marks, names or trade dress, and all associated logos or images, are registered and/or common law trademarks and are protected by local and international laws and treaties.
 No license to the use of such marks, names or trade dress is granted to you under these Terms.
 
ACCEPTABLE USE OF THE WEBSITE
 You agree that: 
You will not misuse our Services (e.g., you will not use our Website in any way which is unlawful, illegal, fraudulent or harmful).
You will not make any speculative or fraudulent orders. 
You will not conduct systematic or automated data collection activities (including without limitation scraping, data mining, and data harvesting).
You will not alter another website so as to falsely imply that it is affiliated or associated with Réalisation.
 
You may only use the Website to make legitimate orders and inquiries.
You are responsible for all use of your account (under any user name or password) and for ensuring that all use of your account complies fully with the provisions of these Terms. 
 
TERMINATION OF ACCESS
Access to this Website may be terminated by us at any time without notice. Our disclaimer will nevertheless survive any such termination.
 
TERMINATION OF SERVICES
Réalisation may terminate the Services or any portion thereof, or any products or services offered through the Website.
 
YOUR RIGHTS
You have the right to expect that:
1. Any products you order through the Website will be of satisfactory quality, fit for their intended purpose, and will conform to the description given on this Site;

2. Certain remedies will be followed if a product is agreed to be defective; 
3. You have the choice of a full refund or a store credit if a defective product cannot be repaired or replaced.
 
For more information about your rights, contact your local Trading Standards Bureau.
 
REGISTRATION
To use some of the services or features made available to you on our Website, you will need to register. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please notify us immediately at talktomebaby@realisationpar.com.
 
Your account password should be unique and kept secure. If you suspect any breach of security, please notify us immediately at talktomebaby@realisationpar.com.
 
RÉALISATION PAR ACCOUNT
As a Réalisation account holder, you agree that you will be personally responsible for the use of your account and for all of your communication and activity on and pursuant to this Website. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated our Terms, we may deny you access to this website on a temporary or permanent basis.
 
PRICING POLICY
Prices displayed on the Website are in United States Dollars (USD $). Réalisation is based out of Hong Kong and as per Hong Kong regulations we do not charge sales tax on our pricing.
 
Réalisation processes all payments through PayPal and Braintree.
 
The responsibility for any custom duties, foreign taxes or other fees, which may be imposed, will rest with the customer. Please contact your local customs offices if you would like to seek more information regarding taxes and duties.
 
ELLIGIBILITY TO PURCHASE
Purchasing products on the Website is only available to individuals who meet our terms of eligibility. 
 
All purchasers must be over 18 years of age. 
All purchasers must have been issued with either a valid credit card by a bank acceptable to PayPal/Braintree or a valid PayPal account. 
The individual’s application to open an account must be acceptable to Réalisation. 
All purchasers must agree to authorise Braintree or PayPal (on behalf of Réalisation) to process the charge or charges on his/her credit card or PayPal account in the amount of the total purchase price for the merchandise which they purchase. 
 
By making an offer to purchase a merchandise, you expressly authorise Braintree or PayPal (on behalf of Réalisation) to perform credit checks to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
 
Furthermore, you agree that Braintree and/or PayPal (on behalf of Réalisation) may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
 
Please refer to our Privacy Policy for further information about how we use your data.
 
ORDER APPROVAL
All orders are subject to acceptance and availability. 
 
Please note that items in your shopping cart are not reserved and may be purchased by other customers.
 After you place your order, you will be sent an e-mail to confirm that your credit card or PayPal account has been charged.
 Your card/PayPal account is debited at the same time you submitted your order on our Website. If your order has not been approved, you will be notified immediately via our Website or by PayPal.
 In the rare instance that your order is approved but any of the items you have ordered are not available, we will contact you immediately by e-mail to arrange for a full refund or a product exchange, if preferred. 
Unless you cancel your order, acceptance of your order and completion of the contract between you and Réalisation will be completed when we e-mail you to confirm the goods have been dispatched. The Website and communication is always conducted in English; therefore, the final sale contract will also be in English.
 
We reserve the right to not accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria.
 
PROMOTION CODES
Promotion codes are non-transferable and there is no cash alternative. 
Any refunds provided in relation to goods purchased using promotional codes will be equivalent to the discounted purchase price and not the normal retail price.
Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.
Only one promotional code per customer can be used.

All sales made using the "DREAMGIRLS" discount code are eligible for exchange or store credit only. No refunds. Promotion valid from midday to midnight AEST, Wednesday 24th May, 2017. 
 
CANCELLATION BY US
At Réalisation, we will do our best to ensure your order is fulfilled. However, we reserve the right to cancel the order if we do not have sufficient stock.
In the event of cancellation, we will contact you by e-mail within 24 hours of receiving your order. If we cannot fulfill the order, we will re-credit your account immediately. Réalisation will re-credit your account for the value of the goods and shipping only. Réalisation does not reimburse any bank charges you may have incurred in the transaction. 
 
Please note card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately, we are unable to influence this.
 
CANCELLATION BY YOU
Réalisation aims to ship any orders received that same day (excluding weekends and public holidays). However, please allow up to 48 hours for processing time. If you contact us and the order has already shipped, we cannot cancel the order. However, if the order has not been shipped, Réalisation will happily cancel the order and refund you. 
 
INSURANCE AND DELIVERY
Réalisation insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Réalisation and transfer of responsibility in the same way.
 
Réalisation cannot be held responsible for courier delays and circumstances out of our control. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Réalisation is not responsible for any delays caused by destination customs clearance processes. 
 
See our Shipping Information section for more information of delivery timeframes.
 
CUSTOMS TAXES AND DUTIES
All our products are shipped as DDU (Delivery Duty Unpaid). 
Réalisation is not responsible for any possible duties and taxes which may be applied by customs in the country where delivery is made. The responsibility for any custom duties, foreign taxes or other fees, which may be imposed, will rest with the customer. 
 
Please contact your local customs offices if you would like to seek more information regarding taxes and duties.
 
RETURNS POLICY
General policy: 
You must request and exchange or return within 7 days of receiving the item.
The item/s must be in original condition, with the original packaging and with all tags still attached.
Item/s must not have been worn, washed or altered in any way.
Please take care when trying on garments, as we cannot accept garments that have make up stains or garments
that smell or perfume.
Returns that do not meet our policy will not be accepted and will be sent back to the customer. 
 
Before sending any return items please ensure you have submitted a returns request via your account on our website or over email (talktomebaby@realisationpar.com), as you will need a Returns Authorisation (RA) Number for the return to be accepted by our warehouse.
Please email us a photo of the return postage receipt as proof of shipping.
The item/s must be returned to our warehouse before the exchange/refund is made.
The cost of the original freight and the return postage will not be reimbursed or refunded.
 
 We are unable to refund initial shipping charges for goods returned other than for faulty items. We are also unable to refund return postage costs. 
Once the items have been received, you will either receive your new item (for exchanges), or a full refund (excluding original shipping cost). 
 
Réalisation cannot be held liable for the loss of garments being returned, we recommend that you use a registered shipping method, so that you can track your order.
All items need to be received into our returns centre in Los Angeles, California.
 
EXCESSIVE RETURNS
Réalisation monitors returns to identify potential abuse or misuse of our return policies. 
 Continued returns will be flagged and potentially refused at our discretion, or lead to the closure of your Réalisation Par account.
 
FEEDBACK
We would love to hear from you. If you have questions, comments or suggestions, please send us an e-mail at talktomebaby@realisationpar.com.